You have found your dream piece and want to place your order? How exciting!

We will carefully hand-pick every diamond and gemstone and craft your piece in Antwerp, Belgium. Beautiful pieces take time to make, especially when they are hand-made. Therefore, bear in mind that our collection pieces can take up to 4-6 weeks to make. In case your order is time-sensitive for a special occasion, please contact us at olivia@edesfinejewelry.com and we will do our best to meet your time frame.

After your order is placed, you will receive an e-mail confirmation detailing your specific order. Once your piece is ready, we will propose a pick-up time at our showroom or notify you of the tracking number in case of a shipment. Edès offers free shipping in Belgium and the Netherlands. All other shipments in and outside of the EU will be charged at cost.

Every piece is custom made to order. Therefore, we cannot accept any returns, refunds or exchanges. We recommend that you consult our sizing charts before placing your order. You prefer a more personal approach? We are always happy to advise you in our showroom or via phone or video call. Head over to our contact page to book a suitable time slot!

Ring size

Not sure about your ring size? We invite you to consult our sizing chart online. In-person, we are happy to check your ring size during a jewelry consultation in our showroom in Antwerp, Belgium.

Necklaces, Earrings and Bracelets

Our pieces come in different lengths. You can find the details on each product page. In case you would like to make any alterations, please reach out to us at olivia@edesfinejewelry.com and we will be happy to come back with a quote.

While our collections are on display, we are always happy to craft custom-made pieces to attend to all your whims and desires. From alterations to brand-new design concepts, we are excited to co-create your ultimate jewelry piece together and help you find your flow. Generally speaking, the lead times for bespoke pieces run up to 6-8 weeks depending on the client's request.

We warmly invite you to schedule a jewelry consultation through our contact page. Don't hesitate to mention your (general) wish and budget range so that we can optimally prepare different options for our meeting.

Ready to pop the question or choosing the perfect engagement rings together? How thrilling! As you will find in our diamond guide, choosing the perfect diamond can be a a bit tricky. We would love to accompany you in choosing the best match suited to your budget.

We warmly invite you to browse through our engagement section online, but we're always excited to make any alterations or co-create bespoke pieces. Let's get in touch via the contact page!

Would you like to try on our collection pieces? We would love to host you in our showroom located in Antwerp, Belgium. Please book an appointment here.

18ct gold

We solely work with high-quality 18ct gold, in yellow, rosé and white gold. This means its color will not fade away and stands the test of time. Upon request, we can work with Palladium instead of white gold.

Natural diamonds

Edès strongly favors and advocates for natural diamonds. We believe a rare product will always retain a certain value. Lab-grown/synthetic diamonds are mass-produced and do not offer the same value retention conditions. While we do not recommend this product, we can upon request provide you a quote and fulfil your order with LG/synthetic diamonds. Want to learn more? We are always happy to engage in a discussion about the difference between natural and lab-grown/synthetic diamonds.

Gemstones

The world of gemstones is filled with color, myths and legends. Every month signifies one or multiple birthstones. Edès' personal favorites are the Tourmaline (October) and Citrine (November), Sky Blue Topaz (December) and Aquamarine (March). We carefully hand-pick every stone upon its unique beauty and quality.

Jewelry care recommendations

1. Avoid contact with harsh chemicals (e.g. chlorine, bleach)- they can damage both the gold and gemstones. Therefore, please remove your pieces before swimming or using harsh cleaners.

2. Regular cleaning - clean your piece with a soft, lint-free damp cloth to remove dirt, oils and other residue. For more thorough cleaning, put your piece in a glass of lukewarm water with a small amount of mild soap. Let it sit overnight, then clean with a mild brush and rinse. Periodically, come see us at our showroom and we'll be more than happy to clean your piece professionally.

3. Avoid abrasives - always opt for mild brushes to prevent scratches on the gold or gemstones.

4. Store each piece separately - to prevent scratching or tangling of chains. Our lovely jewelry boxes and pochettes are so soft, your jewelry piece will thank you!

Manufacturing warranty

Edès solely covers the cost of manufacturing defects. In the case of improper use, accidental damage and general wear and tear, we will repair your piece at cost. Edès' manufacturing warranty does not cover any losses. Equally, jewelry that was altered or repaired by another jeweller will no longer be covered in our manufacturing warranty.